Our Customer Service will always be at your disposal and not only for the purchase, but for any doubt, request for information, advice, criticism, suggestions and much more, in order to provide an impeccable service
Monday to Friday from 9am to 7pm
Via Vergnano 27 -25125 Brescia
Contact us now: +39 030 3540929- firstname.lastname@example.org
The orders will be processed within 48/72 hours once we have received the payment and they will be send through courier. You will receive the package within 3/4 business days (except for causes beyond our control). At the time of shipping we will send you an email for confirming the shipping and inside you will find the tracking code for checking in real time your package.
Shipping Cost (Italy)
The shipping is free of charge only in Italy and only for orders over € 500.00 (VAT excluded). For orders less than € 500.00 (VAT excluded) the shipping cost is € 15.00.
Shipping cost (Worldwide)
For worldwide shipping cost please before making the purchase you need to ask to the Amica Moda Customer Service an estimate of the amount and the payment can only be made with advanced bank transfer payment.
Customs and import taxes
Buyers are responsible for any additional charges, taxes, or duties imposed by their respective countries. For knowing the amount you need to contact your country's customs agency. Amica Moda is not responsible for delays due to the customs.
Please if you will see some damages to the packages you need to report them to the courier and to send an email to email@example.com.
Only with a reserve (you need to sign the courier documentation) we are able to ask to the courier the refund. In absence of a proven reserve Amica Moda cannot take responsibility for the damages.