Terms and Conditions

Object

  • The following General Conditions of Sale govern the offer and sale of products that appear on the website www.amicamoda.it/ owned by the company Amica Moda with registered office in via Vergnano 27-Brescia 25125, VAT no. 03985300981
  • The products purchased on the SITE are sold directly by Amica Moda.
  • The products for sale on the www.amicamoda.it site are intended for the B2B market, therefore, sales are made only to customers who are traders, wholesalers, retailers, professionals and who purchase for non-personal use. The purchase transactions will be governed by the rules of the Civil Code.
  • The protection of privacy will be subject to the legislation of Legislative Decree 196/2003 '' Privacy Code ''; For this purpose, the Customer must read the information (so-called "Privacy Policy") on the site and give consent to the processing of data in order to proceed with the order.

Acceptance of the General Conditions of Sale

  • These General Conditions of Sale and the Privacy Policy must be examined by the customers of the site before concluding the order. The continuation of the order therefore implies the total knowledge of the same and their total acceptance; without reading and accepting them, the order cannot continue.
  • By placing the order, the Customer declares to have read and accepted all the general conditions of sale and payment contained therein and declares to have read the Privacy Policy carefully and in its entirety, to know its content well and to have expressed consent to data processing; by sending their purchase order, the Customer therefore accepts them unconditionally and undertakes to observe them in full, together with the payment methods.
  • The Customer undertakes and obliges, once the purchase procedure has been completed, to print and keep these General Conditions of Sale, in compliance with articles. 52 and 53 of Legislative Decree n. 206/2005.
  • Amica Moda offers products for sale on the site and carries out e-commerce activities exclusively to individuals who have reached the age of 18 (or who are in any case of age), in possession of the ability requirements to access and enter into binding contracts and have a Valid Email Address.
  • Amica Moda reserves the right not to process orders from subjects who do not have the requirements referred to in the previous points.

Purchase methods

  • Purchases of available products, as illustrated and described online in the relevant pages, are made by the Customer at the current price indicated, including taxes and duties that may vary depending on the country of destination of the Product or legislative changes in progress , plus shipping costs, however displayed at the time of purchase.
  •  Product availability is updated based on the number of products available because access and the ability to place orders online change the availability of the product, Amica Moda does not guarantee the certainty of assignment of the ordered goods; In any case, Amica Moda also gives the Customer the possibility to book some products for which Amica Moda reserves the right to communicate to the Customer the delivery times (which may be longer than ordinary delivery times) and availability by sending an email or by contacting the Customer by phone.
  •  Before confirming the purchase, the Customer will be given a summary of the unit cost of each product chosen, the total order line, the total cost of the order in case of purchase of multiple products and any transport costs.
  • The Customer, after completing their purchase order, will receive a first e-mail message where Amica Moda merely communicates that it has received the order, indicating its number; in the following days, and indicatively in the following two working days even if this time indication is not binding, Amica Moda will send another email to the Customer to communicate the acceptance of the order, confirming the dispatch of the product / s to the address indicated and providing the user with a forecast of delivery times. Upon receipt of the emails, the Customer can verify the correctness of the data and products purchased and possibly report and / or request information from Amica Moda or at the following number: +39 030 3540929.
  • The Customer can check the status of the order in the customer area.
  • Orders can take on these states: CONFIRMED: the order has been completed by the Customer and the payment has been verified. In case of non-authorization by the international banking circuit, the order is automatically canceled; WAITING FOR CONFIRMATION: the order is waiting to be verified by the Amica Moda facility (immediate availability or in stock); SHIPPED: the products related to the order have been delivered to the courier carrying out the transport.

Terms of payment

  • The payment methods accepted on the website www.amicamoda.it are CREDIT CARD (Visa and Mastercard), PAYPAL and bank transfer.
  • Cash on delivery payments are not accepted.
  • Installment payments are not allowed.
  • If the Customer has chosen to pay with the credit cards available and indicated online, the payment must be made at the time of placing the purchase order. The provider automatically verifies, at the time of the order, the operation of the card, sending an e-mail indicating the outcome of the transaction; the credit is actually collected by Amica Moda upon shipment of the goods.
  • Prices are subject to change at any time, but such changes do not affect Orders already confirmed in the manner described above.
  • If the credit card issuer or our service provider refuses or for any reason does not authorize or validate the payment, in such circumstances, Amica Moda is not responsible for delays or non-delivery with reference to the original Products.
  • In the absence of information necessary to complete the payment, Amica Moda reserves the right to automatically cancel the order.
  • At no time during the purchase procedure is Amica Moda able to know the information relating to the credit card and the credit card number of the purchaser or the financial, property and personal information of the Customer. This is in fact transmitted through a secure connection directly to the portal of the bank or financial company at the time of the Client's confirmation. Amica Moda therefore in no case is responsible and can be held responsible for any fraudulent or illegal use of credit cards that may be made by third parties during the purchase and payment procedure of the products.
  • If the Customer has chosen to purchase through the Paypal payment methods, at the end of the order, he is directed to the Paypal login page. The amount relating to the order is charged to the Paypal account at the time of order acquisition. In case of cancellation of the order by both the Customer and in case of non-acceptance by Amica Moda, the amount will be refunded to the Customer's Paypal account. In case of cancellation of the order, the cancellation of the transaction will be requested and Amica Moda will in no case be held responsible for any direct or indirect damage caused by the delay in the non-release of the committed amount by Paypal. For each transaction performed with the Paypal account, the Customer will receive a confirmation email from Paypal. Amica Moda reserves the right to cancel and / or suspend the order if Paypal sends a message via email reporting anomalies and / or irregularities in the payment; in this case, Amica Moda reserves the right to request additional information from the Customer and / or to send copies of documents proving ownership of the card used. In the absence of the required documentation, Amica Moda reserves the right not to accept the order without the Customer having the right to compensation for damages for this reason.
  • If the Customer cancels an order booked with a credit card, bank transfer or Paypal payment method, Amica Moda will re-credit according to the same methods chosen by the Customer who will not be able to request a variation of the same.
  • The Customer's data are transmitted in a secure manner that prevents other subjects from knowing or coming into contact with them. To be sure you have a secure connection, you need to use a browser such as Internet Explorer (5.x and later), Netscape Navigator (4.x and later), Mozilla (1.x and later), Opera, Safari or Chrome capable of transmitting data encrypted with the Amica Moda server. To find out if you are in a secure connection, just check that there is the prefix "https" instead of "http" in the page address, and that the padlock in the bottom bar of the browser is closed. It should be remembered that the credit card data are transmitted to the bank's secure server only after the Customer's confirmation click. Until that moment the data reside exclusively in the Customer's computer.

Availability

  • Since the website www.amicamoda.it carries out real-time online sales of the goods on display, despite our commitment to constantly check the correctness of the indicated availability, the availability of certain items or sizes is not guaranteed. In this case the buyer will be informed via email and the partial or total amount of the order already paid will be returned.

Delivery

  • Amica Moda accepts orders for delivery in the Italian territory, the European Community and non-European countries.
  • The invoice for orders delivered by courier will be sent by Amica Moda to the email address provided by the customer during registration. No change in the invoice will be possible after it has been issued.
  • The shipping fee, to be added to the price of the products purchased, is calculated automatically by the system.
  • The Customer is required to check, upon receipt, if the number of packages delivered corresponds to that indicated on the transport document, if the packaging is intact, and if the product delivered to him complies with the order placed ; the Customer must sign the delivery note indicating "subject to control over the integrity of the products", if this does not happen, the Customer will not be able to contest, after delivery, the external non-conformity of the ordered product and its quantity.
  • Without this entailing constraints for Amica Moda, the goods are delivered within approximately 10 working days of sending the order confirmation, always after verifying the regularity of the payment and the execution of the same. In the case of orders with payments other than advance bank transfer where Amica Moda has received reports of payment anomalies such as, for example, the mismatch of the name of the registered person and the credit card holder, the products are delivered within 10 working days. from the verification of the regularity of the payment or in any case starting from the end of the verifications that will be necessary to ascertain the regularity of the payment. In the event that the products have not been delivered after 10 working days from sending the order confirmation, the Customer can send an email to Amica Moda with the subject "non-delivery" and indicating the order number and any notes. After receiving the e-mail and after the appropriate research, Amica Moda will contact the Customer within 2 working days to solve the problem or to explain the reasons for the non-fulfillment of the order.

Returns and refunds

  • We recommend that you view the "Returns and Complaints" page on the homepage of our website.

Technical information

  • The technical information included on the website www.amicamoda.it is obtained from the information published by the manufacturers of the goods included in our catalog. Amica Moda, therefore, reserves the right to modify / adapt the technical and dimensional information of the items in the catalog, based on what will be communicated by the brands, even without prior notice.

Images and Colors

  • In relation to the nature of the internet channel, the photographs of the articles, even if made with the maximum possible chromatic fidelity, may slightly vary in relation to the real object also in relation to the settings of the customer's graphics card and / or monitor.
  • The images contained on the website www.amicamoda.it are the property of Amica Moda. Any use of such images, not authorized by written consent from Amica Moda, will be prosecuted according to the law.

Privacy Policy

  • We recommend that you read the "Privacy Policy" page on the homepage of our website.

Changes

  •  The conditions contained in this document may be modified by Amica Moda without prior notice and will be valid from the date of publication on the website www.amicamoda.it

Complaints

  •  Any possible complaint must be addressed to Amica Moda with registered office in via Vergnano 27-Brescia 25125 by sending an email to info@amicamoda.it.

Jurisdiction and competent court

  •  The sales contract is governed by Italian law.
  •  For any dispute relating to the validity, interpretation or execution of this contract, the Court of Brescia will be exclusively competent.

The Amica Moda staff remains at your complete disposal.